Prior to a digital product being downloaded, a full refund is offered if
you wish to cancel your order.
Once a digital product(s) has been downloaded, all sales are final and
no refunds will be provided.
Note that double/duplicate purchases of the same product by the same buyer can
accidentally occur from time to time. In such instanaces all but the first
item purchased will be refunded.
Consultancy services that are billed at an hourly rate. A time and price
estimate provided for and agreed on in advance. In the event of a dispute about
hours claimed and/or not satisified with the work product, a partial refund may
Programming projects are estimated and price quoted in advance of the work according
to a mutually agreed on specification and statement of work. Billing is made
apon completion and delivery to the client. Technical issues raised and bug
reports made within 90 days will be addressed free of charge.